Opening RDP Sessions in Remote Desktop Manager (Devolutions)
Available
in JumpServer
Enterprise edition, version 4.10.13 and above.
Requires JumpServer Client
version 4.0 or later.
To make it more convenient to work with multiple RDP connections simultaneously, you can use the third-party tool Remote Desktop Manager (RDM) by Devolutions instead of Web RDP.
Benefits
-
RDP sessions open in separate tabs
-
No latency issues compared to Web RDP
-
Comfortable clipboard and file transfer experience
-
All audit and restriction settings are applied in the same way as with Web RDP
To enable launching RDP sessions in RDM, simply specify the path to the installed RDM application in the JumpServer Client settings, as shown in the screenshot.
You can download Remote Desktop
Manager from Devolutions using this link:
https://devolutions.net/remote-desktop-manager/download/
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Need help?
Support during the JumpServer PAM Enterprise Edition pilot
Have you started testing JumpServer PAM EE and encountered an issue? Our process includes organizing email threads or Telegram groups for prompt issue resolution. If you are sure you were not added to such a group, please contact your supplier or reach out to us at support@afi-d.ru
Training for your specialists on configuring and administering JumpServer PAM
As part of an active technical support subscription, we will train your specialists in installation, configuration, administration of JumpServer PAM, as well as recovery from errors and incidents.
Training is conducted online, according to a pre-agreed plan, and includes mandatory practical knowledge verification with the issuance of personalized certificates (upon successful exam completion).
Video tutorials
Visit our channel on YouTube with video tutorials covering the configuration of all JumpServer PAM sections. The videos are in Russian and are updated with each new release.
Technical support for the free JumpServer PAM Community Edition
The idea of implementing a complex but business-critical PAM system can be intimidating due to the perceived complexity of setup, administrator and security team training, and changes to account management processes.
To make the deployment and configuration of JumpServer Community Edition comfortable, and to ensure you can always rely on professional assistance, AFI Distribution offers an annual technical support subscription.
The support package priced at 1.5 million RUB per JumpServer Community Edition instance (with no limits on the number of users or target systems) includes everything required to use PAM:
- Russian-language documentation;
- usage scenarios and recommended deployment architectures;
- training for administrators and information security specialists on working with JumpServer;
- tips and solutions for common questions;
- notifications about new releases with verified upgrade instructions;
- integration with RADIUS and multi-factor authentication “Multifactor” ;
- direct access to an engineer (no first-line support) with a clear SLA.
