By default, JumpServer uses
the Asia/Shanghai time zone, which may cause incorrect timestamps
in system logs.
Solution:
1. Set the Correct Date, Time,
and Time Zone on the Operating System
Ensure that both the date, time, and time zone are
correct on the OS where JumpServer is installed.
Example
for Moscow at 18:11 on Ubuntu Linux:
root@js4ee:/home/serg# date
Wed Dec 4 06:11:33 PM MSK 2024
If the
output shows something like Wed Dec 4 06:11:33 PM UTC 2024, the
time zone is incorrect.
Use Linux
administration skills or consult an administrator to:
- Set the correct time and time zone.
- Enable automatic time synchronization with an NTP
(Network Time Protocol) service.
This is critical for secure connections and
certificates.
2. Edit the JumpServer
Configuration File
Open the configuration file:
nano /opt/jumpserver/config/config.txt
3. Specify the Time Zone
At the end of the file, add or modify the following
lines:
# The current running version number of JumpServer, automatically generated after installation and upgrade
#
TZ=Europe/Moscow
TIME_ZONE=Europe/Moscow
Note: If only TZ is present and TIME_ZONE is missing, add the TIME_ZONE parameter as shown above.
4. Restart JumpServer
Save the changes and restart
JumpServer:
jmsctl restart
This will apply the correct time
and time zone settings across the system.
Need help?
Support during the JumpServer PAM Enterprise Edition pilot
Have you started testing JumpServer PAM EE and encountered an
issue? Our process includes organizing email threads or Telegram
groups for prompt issue resolution. If you are sure you were not
added to such a group, please contact your supplier or reach out to
us at support@afi-d.ru
Training for your specialists on configuring and administering
JumpServer PAM
As part of an active technical support subscription, we will
train your specialists in installation, configuration,
administration of JumpServer PAM, as well as recovery from errors
and incidents.
Training is conducted online, according to a pre-agreed plan,
and includes mandatory practical knowledge verification with the
issuance of personalized certificates (upon successful exam
completion).
Video tutorials
Visit our channel on YouTube with video tutorials covering the
configuration of all JumpServer PAM sections. The videos are in
Russian and are updated with each new release.
Technical support for the free JumpServer PAM Community
Edition
The idea of implementing a complex but business-critical PAM
system can be intimidating due to the perceived complexity of
setup, administrator and security team training, and changes to
account management processes.
To make the deployment and configuration of JumpServer Community
Edition comfortable, and to ensure you can always rely on
professional assistance, AFI Distribution offers an annual
technical support subscription.
The support package priced at 1.5 million RUB per JumpServer
Community Edition instance (with no limits on the number of users
or target systems) includes everything required to use PAM:
- Russian-language documentation;
- usage scenarios and recommended deployment architectures;
- training for administrators and information security
specialists on working with JumpServer;
- tips and solutions for common questions;
- notifications about new releases with verified upgrade
instructions;
- integration with RADIUS and multi-factor authentication
“Multifactor” ;
- direct access to an engineer (no first-line support) with a
clear SLA.
Learn more and make a purchase on the
Technical support subscription page
